If you need to cancel a booking or change the dates of a reservation, all requests must be made in writing to Homely Home. Submitted requests will only be valid if sent to the email address: email@example.com.
The cancellation terms and conditions stipulate a specific percentage of the payments that will be refunded depending on when the request for cancellation is received:
If Homely Home is obliged to modify the property initially booked by the client and indicated in the Booking Confirmation, the client shall be offered a new property of equal or greater value as a substitute or the option to cancel the booking and receive a complete refund of all payments made up to that date. In such cases the client has no right to make any further claims in these circumstances.